Guarantee: We guarantee that our merchandise is free of manufacturing defects. Please do not hesitate to contact us about any problem you may have with our products. Customer Satisfaction has been the backbone of our success. Payment: Payment is expected within 7 days if paying by Personal Check or Money Order. We accept Visa, Mastercard, Discover, and American Express through Paypal. Paypal is the preferred method of Payment. You can also order through Google Checkout. If you do not have a Google account you can set one up at time of purchase. Money Orders and Checks also excepted and must be received by us no later than 7 days after order has been placed. If Personal Checks and Money Orders are not received within 7 days, your order will be cancelled. All Personal Checks are held for 10 Business Days before we place the order through our manufacturer's and distributors so please allow extra delivery time. *We can not accept Personal Checks or Money Orders for orders placed outside of the USA. Please use Paypal or Google checkout so funds are automatically converted to US funds. State Sales Tax - New York residents are subject to 8.625% sales tax & New Jersey residents are subject to 7.00% sales tax. Shipping: All orders are immediately processed after cleared payment and usually shipped within 7 to 10 business day; however, there may be times that a popular item may be back ordered. In this case you will be notified and have the option of waiting for the item to come back into stock or receiving a full refund of your purchase price. You will also be notified of any delay in shipping. Also, if you are having a ring sized, please allow extra delivery time. (Please note: Custom sized rings are non-returnable and non-exchangeable). Most orders are shipped USPS - Priority Mail within 7 to 10 Business Days after you have placed the order. If you need an item shipped overnight express mail or 2 day delivery, please contact me prior to ordering the item for extra delivery charge. Normal in-stock orders are shipped within 7 business days unless the jewelry item is being custom made, or there is ring sizing involved. International Customers - Please contact us first to make sure that we do ship to your country. Shipping charges on our Website are for US & Canadian customers and do not apply to international customers. You will receive an additional invoice from us with the appropriate international shipping charges to your country after your order has been placed with us. Items shipped to an International Country are non-returnable. Canadian & International Orders - Please note that custom forms will be filled out accurately (We do not mark items as "gift"). The custom form will be filled out to reflect the winning bid. Please be aware that you are responsible for any additional duties, brokerage fees, taxes or any additional charges in your home country. Please consider the above before placing your order. Personal Checks and Money Orders can not be accepted from Canadian or International Countries. Tracking: When your item is shipped, you will be notified and provided with a tracking number. Please remember, you will be kept notified of the status of your order, delays, problems, or back ordered items. Return Policy - We stand behind every purchase with our Guarantee Of 100% Satisfaction. If you are not completely satisfied with any item you order, we will either replace it or provide you with a product refund within 14 days from the date received, excluding original shipping and handling charges & return shipping charges. Items returned after 14 days will not qualify for a refund and will be returned to you. Please notify us within 3 days from receipt of your item with your intent to return the item and the reason for your return. We will then contact you with a return approval and further instructions on returning your item and the return shipping address. All items returned must be in new, unused condition in original manufacturer's packaging. A 15% restocking fee will be applied to all returned merchandise unless a different or incorrect item was sent to you in error by us. Credit will be issued on the returned item for the original purchase price only. (Not responsible for Original & Return shipping costs).
Please read item description for more specific information on Returns. Always contact me prior to returning an item at sales@JaRosesUniqueBoutique.com before returning an item for further instructions and the Return Shipping Address and if needed a Return Authorization Number. Once the item is received, your refund will be processed minus Original and Return Shipping Charges. If item was paid through paypal, it will be refunded through paypal. If an item was paid by a Personal Check or Money Order, we will issue a Money Order to you through Postal Mail. Items shipped to an International Country (outside of the USA) are non-returnable. All custom sized rings or special order items are non-returnable and non-exchangeable. These items have been custom sized or custom made for you and therefore can not be returned. All Benchmark Wedding Bands are also non-returnable. Privacy Policy: JaRose's Unique Boutique respects the importance of our customers' privacy. The information collected from our customers is used solely to process your requests. We will not sell, rent or disclose any customer information to anyone. All personal information collected during the checkout process is secure and confidential. You may periodically receive emails from us to inform you of new products and special promotions. If you do not wish to receive new product or special promotion emails, please write to me at: support@JaRosesUniqueBoutique.com. Terms and ConditionsPrices are subject to change without notice. While we strive to produce an error free online catalog, we are not responsible for typographical or pictorial errors or errors due to changes in manufacturer's specifications. We reserve the right to refuse any order.
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If you have any additional questions that aren't answered here, feel free to ask. Write to us at questions@JaRosesUniqueBoutique.com. Emails are answered within 24 - 48 hours. FEEL FREE TO VISIT OUR OTHER STORES AT: Ebay Store - http://stores.ebay.com/JaRoses-Unique-Boutique Electronics & More - http://www.bargaingiftoutlet.com - we offer dropshipping. Wholesale Gifts & Collectibles - http://www.jarosesgiftsnmore.com - Gifts & Collectibles - Dropshipping available For all other concerns, please contact me directly at Rose@JaRosesUniqueBoutique.com. Thank you for shopping with me and God Bless! |