Shipping: All orders are immediately processed after cleared payment and usually shipped within 7 to 10 business day; however, there may be times that a popular item may be back ordered. In this case you will be notified and have the option of waiting for the item to come back into stock or receiving a full refund of your purchase price. You will also be notified of any delay in shipping. Also, if you are having a ring sized, please allow extra delivery time. State Salex Tax - New York residents are subject to 8.625% sales tax & New Jersey residents are subject to 7.00% sales tax. Most orders are shipped USPS - Priority Mail. If you need an item shipped overnight express mail or 2 day delivery, please contact me at orders@JaRosesUniqueBoutique.com prior to ordering the item for extra delivery charge. Normal in-stock orders are shipped within 7 to 10 business days unless the jewelry item is being custom made, or there is custom ring sizing involved. International Customers - Please contact us first to make sure that we do ship to your country. Shipping charges on our Website are for US & Canadian customers and do not apply to international customers. You will receive an additional invoice from us with the appropriate international shipping charges to your country after your order has been placed with us. Canadian & International Orders - Please note that custom forms will be filled out accurately (We do not mark items as "gift"). The custom form will be filled out to reflect the winning bid. Please be aware that you are responsible for any additional duties, brokerage fees, taxes or any additional charges in your home country. Please consider the above before placing your order. *We can not accept Personal Checks or Money Orders for orders placed outside of the USA. Please use Paypal or Google checkout so funds are automatically converted to US funds. Items shipped to an International Country (outside of the USA) are non-returnable. Return Policy - We stand behind every purchase with our Guarantee Of 100% Satisfaction. If you are not completely satisfied with any item you order, we will either replace it or provide you with a product refund within 14 days from the date received, excluding original shipping and handling charges & return shipping charges. Items returned after 14 days will not qualify for a refund and will be returned to you. Please notify us within 3 days from receipt of your item with your intent to return the item and the reason for your return. We will then contact you with a return approval and further instructions on returning your item and the return shipping address. All items returned must be in new, unused condition in original manufacturer's packaging. A 15% restocking fee will be applied to all returned merchandise unless a different or incorrect item was sent to you in error by us. Credit will be issued on the returned item for the original purchase price only. (Not responsible for Original & Return shipping costs).
Please read item description for more specific information on Returns. Always contact me prior to returning an item at sales@JaRosesUniqueBoutique.com before returning an item for further instructions and the Return Shipping Address and if needed a Return Authorization Number. Once the item is received, your refund will be processed minus Original and Return Shipping Charges. If item was paid through paypal, it will be refunded through paypal. If an item was paid by a Personal Check or Money Order, we will issue a Money Order to you through Postal Mail. Items shipped to an International Country (outside of the USA) are non-returnable & non-exchangeable. Custom sized rings and special order items are non-returnable. These items have been custom sized or custom made especially for you and therefore are not returnable and non-refundable. All Benchmark brand Wedding Bands are also non-returnable. Please remember you will always be kept up to date on your item and in any shipping delays. You may also contact me at any time with any questions or concerns that you may have at questions@JaRosesUniqueBoutique.com. Emails are usually answered within 24 to 48 hours. |